Industries · Revenue and contracts executed by exception
AI for Retail & Services
From commercial opportunities to intelligent customer-journey execution.

Where AI applies
Sales, proposals, pricing, contracts, customer service, purchasing, inventory, logistics, after-sales and relationship.
The core journey
- Opportunity
- Pricing
- Margin
- Risk
- Approval
- Contract
- Revenue
The transformation
AI stops only writing sales copy and coordinates the processes that generate revenue. A B2B deal needs a proposal, discount, margin analysis, legal review and signature. Instead of running every approval in sequence, Builder redesigns the flow to work by exception: deals within policy go straight through; higher-risk ones go to the people accountable.
How Onni builds it
Builder models the commercial journey, finds bottlenecks and composes pricing, financial validation, contract analysis and approval capabilities. Atlas relates commercial policies, contracts, customer data, rules and evidence. The bus integrates CRM, ERP, CPQ, CLM and e-signature.
- Builder
- Capabilities
- Policy
- Integration
Expected impact (indicators to track)
- Shorter sales cycle
- Less time from opportunity to contract
- Fewer unnecessary approvals
- Higher adherence to commercial policies
- Less rework between teams
- Better margin and risk control
Expected benefits and the indicators we recommend tracking, not results of a specific deployment.
Questions this industry asks
- How do you find processes fit for AI?
- How do you combine agents and workflows?
- How do you integrate CRM and ERP?
- How do you prove ROI?
Go deeper: Where should AI really be applied?
Solutions Onni has already built
- Marketing: content and image generation, tone and brand fit